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* We don't use your card no which you input exception the guarantee of reservation. * Direct payment for this information is not made when making an online reservation, so please make the final payment at the front desk.

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Cancellation and Refundment

※Before making a reservation on the website, please be sure to read the 'Reservation Related (Reservation Guide)' section at the top of the website. Thank you very much.

- Credit card information will not be used for any purpose other than to guarantee your stay.
- The credit card information you entered will not be directly charged when making an online reservation.
- Please make the final payment at the front desk upon check-in.
- In case of cancellation or no-show after the free cancellation period, penalty may be paid with the above card.

Cancel 7 days prior to check-in date, No penalty fee /
Cancel 2-6 days prior to check-in date, 20% of total room charge /
Cancel 1 day prior to check-in date (before 18:00), 50% of total room charge /
Cancel 1 day prior to check-in date (After 18:00) and NO SHOW, 100% of total room charge /
* No penalty fees for the cancellation caused by natural disasters.

※Check-in Time: After 15:00~
※Check-out Time: Until 11:00

※Additional charge for Late Check-out※
11:00-13:00 = 30% of the room rate on the day
13:00~17:00 = 50% of the room rate on the day
17:00~ = 1 night room rate on the day

※When using hot water in the room (Bay suite, Honeymoon Villa, Ocean Villa, The Castle)
Additional charge of 110,000 won (per once/ tax included) will be charged separately.

※ If you want to use the hot water in the pool at least one day before your reservation is required.
Because it takes more than 5 hours to prepare the hot water for a pleasant environment,
Please note that it is not possible to use the hot water pool on the day.
Jacuzzi in the room (including hot / cold water) is free for 24 hours.
Use of bathing facilities is prohibited in the Jacuzzi and swimming pool.

※ Making a reservation or more information, please contact at +82-64-801-9000.

※ Pets are not allowed in BAYHILL POOL&VILLA.
If you bring your pet in property, deep-cleaning fee which is one night room fee will be charged.

I agree to all cancellation and refund policies

Consent to collection and use of personal information

※Before making a reservation on the website, please be sure to read the 'Reservation Related (Reservation Guide)' section at the top of the website. Thank you very much.

- BAYHILL POOL&VILLA takes no responsiblility for valuable left in the guestroom.
- BAYHILL POOL&VILLA takes no responsibility for any damage and bodily injury caused by the guest during the stay.
- If caused any damage to the Hotel during the stay, the guest will be liable for all loss or damage.
- Please understand that minors cannot stay without a legal guardian.
- Pet are not allowed in BAYHILL POOL&VILLA. If you bring your pet in property, deep-cleaning fee which is one night room fee will be charged.
- BAYHILL POOL&VILLA designated smoking area outside. Smoking in the room will result in a deep cleaning charge of KRW 300,000.
- BAYHILL POOL & VILLA is fully committed to protect guest's personal information at all times and follows the privacy policy for guests.
Upon Check-in, your identification card(passport) is required. We would kindly like to collect and use your valuable information as data to provide better services.
(Your e-mail address and phone number will only be used as a robust communication channel for delivery of notices, confirmation of intention and handling complaints whilst offering various information on new products/services and events)
- Agree and undertake to pay all charges and expenses incurred by me and my other guests during my stay at the Hotel, including without limitation, all room rates, food and beverage charges, taxes and service charges, and to fully settle my account by cash or credit card upon departure, or at any time as requested by Hotel.

Purpose of personal data collection and use, collecting items and method, storage and use period of data and discard of it I agree with all.

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Reservation and inquiry 064-801-9000
Hotel Summary
Bayhill Pool &Villa
reservations@bayhill.co.kr
Jeju